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COVID-19 Updates
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  • Commitment to Cleanliness and Policies
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COVID-19 UPDATE

Working in line with directives from the World Health Organisation as well as local regulations, we have developed a number of robust policies to ensure the safety of every guest that stays with us.

 

Here are some of the initiatives that we have implemented to ensure that you will have a healthy and comfortable stay with us:


•A robust guest room cleaning process:
     o Rooms are cleaned by associates wearing personal protective equipment (PPE)
     o Deep cleaning of common touch points
     o Linen replacement that has received deep cleaning and sealing to avoid the possibility of contamination
     o Full room sanitization with fogging machines that use UAE Municipality approved chemicals
     o All doors are sealed once deep cleaning has taken place and after every room has been thoroughly checked by a Housekeeping Supervisor
     o Physical copies of printed materials have been removed from rooms and disposable items are used to minimize touch points
• Everyone entering the hotel will receive a temperature check
• Masks are mandatory for everyone in public areas of the hotel and personal protective equipment (PPE) is available throughout the hotel
• Hand sanitizing points are available in all public areas
• All luggage and incoming items are sanitized prior to entering the hotel
• Social distancing measures are in place in all public areas
• Efficient check-in and check-out procedures minimizing contact points
• Designated team of Lobby Managers and Hygiene Heroes are available in public areas
• Limiting contact points throughout our restaurant and room service operations
• Thorough training for all hotel associates on policies and maintaining a hygienic environment
• New policies are instated throughout the hotel based on directives from the UAE Municipality

 

USEFUL UPDATES & REFERENCE SITES

If you want to stay up to date with the ongoing ease of UAE travel and movement restrictions as well as advice on keeping healthy while travelling, we recommend that you visit the below websites:

Dubai Media Office
World Health Organisation - Travel Advice
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